Exam Code: 132-S-816
Exam Name: Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Specialist
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Avaya 132-S-816 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- Support Operations
  • 1. Fault isolation and problem resolution
  • 2. Backup and restore procedures
  • 3. System monitoring and diagnostics
Topic 2: Voice Messaging and Unified Communications- Messaging Features
  • 1. Unified messaging integration
  • 2. Voicemail configuration
  • 3. Client application support
Topic 3: Installation and Initial Configuration- System Installation
  • 1. Software initialization
  • 2. Hardware installation
  • 3. Network parameter configuration
Topic 4: IP Office Solution Architecture- IP Office Platform Overview
  • 1. Deployment scenarios
  • 2. Licensing concepts
  • 3. System components and editions
Topic 5: User and Telephony Configuration- Extension and User Administration
  • 1. Call routing and numbering plans
  • 2. Extension configuration
  • 3. User creation and management
Topic 6: Networking and Integration- Connectivity
  • 1. Third-party integration
  • 2. Networking multiple IP Office systems
  • 3. SIP and IP trunk configuration

Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:

1. If a customer has a single Avaya Messaging Application Server (MAS) connected with a single E-1 circuit to an Avaya Communication Manager PBX, which port should be in the Message Waiting Indicator (MWI) port group?

A) 32
B) 29
C) 1
D) 16


2. You have installed and configured a Modular Messaging (MM) 3.1 for Exchange system. A RightFax server exists at your customer site and the customer has mentioned the need for fax services into voicemail because their users rely on this feature of their current Octel
250. You go into Voice Mail System Configuration and open the Fax configuration panel.
The entire panel is grayed out and you cannot check the box that allows configuration for fax.
Why is the fax panel grayed out?

A) The system is integrated with H.323 to an Avaya Communication Manager 4.0.
B) The MM Fax Sender service is not started.
C) There is no fax mailbox password to be entered in Voice Mail System Configuration, Security, Message Servers.
D) The fax hardware is not installed into the Message Application Server.


3. You are attempting to install a Modular Messaging for Microsoft Exchange system. Shortly after a reboot you receive an error message that informs you that the Microsoft Exchange System Administration tools are not present on the machine.
Where can these tools be found?

A) Windows 2003 installation media
B) Windows Update site
C) Microsoft Exchange 2003 installation media
D) Avaya Messaging Application Server (MAS) Apps DVD


4. In Message Networking (MN) you have set up the system parameters for Enterprise Lists.
Where should you go to create a new Enterprise List?

A) Enterprise List Administration > E-List Management
B) MN Administration > Subscriber Admin-Bulk
C) Enterprise List Administration > E-List Scripts
D) Reports> Enterprise Lists Reports


5. When installing Modular Messaging (MM) for Exchange on an Avaya S3400/S3500 server, which action is the most appropriate for the second Ethernet interface?

A) Assign a second IP address provided by the customer.
B) Assign the same IP address as the first Ethernet interface.
C) Configure the interface to use DHCP.
D) Disable the interface in Network Properties.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: C
Question # 4
Answer: A
Question # 5
Answer: D

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