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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Maintenance | - System monitoring and performance analysis - Fault isolation and diagnostic tools |
| Messaging and Unified Communications | - Voicemail and messaging integration - UC application integration concepts |
| Session Manager | - Integration with enterprise telephony services - SIP routing and session handling |
| Communication Manager | - Call routing and feature configuration - User administration and endpoints |
| Avaya Aura Core Architecture | - System architecture and components overview - Core services and communication flows |
| System Manager | - System configuration and management - Security and user provisioning |
Avaya Aura® Core Components Support Certified Sample Questions:
1. When retrieving a message from Avaya Aura Messenger (AAM), what is the purpose of the RE-INVITE message?
A) The RE-INVITE message is used to authenticate the user before message retrieval can begin.
B) The RE-INVITE message is used to retry the initial INVITE message if it was not transmitted successfully.
C) The RE-INVITE message is sent to connect the voice port to the caller.
D) The RE-INVITE message is sent to establish a media path for the message retrieval process.
2. After completing Discipline 2 - Describe the Problem of the 8D Troubleshooting Methodology, what are the next two disciplines to be completed in sequence?
A) Discipline 3 - Develop Interim Containment Actions, Discipline 4 - Determine Root Cause
B) Discipline 3 - Implement Corrective Actions, Discipline 4 - Determine Root Cause
C) Discipline 3 - Prevent Recurrences, Discipline 4 - Determine Root Cause
D) Discipline 3 - Implement a Work-around, Discipline 4 - Determine Root Cause
E) Discipline 3 - Develop Interim Containment Actions, Discipline 5 - Choose and Verify Corrective Actions
3. When submitting a package of information to Avaya Support for a case, which file format is used for a trace taken using Wireshark?
A) None of the above
B) zip
C) gif
D) pcapng
E) wshark
4. A SIP station to SIP station call on a single Feature or Evolution Server uses four signaling legs between CM and SM (not including the initial off-hook imsorig). When does Communication Manager insert the shortcut flag during call processing?
A) during the origination phase (imsorig) of call processing
B) during the initialization phase (imsinit) of call processing
C) during the routing phase (imsroute) of call processing
D) during the termination phase (imsterm) of call processing
E) during the dialing analysis phase (imsdialana) of call processing
5. Which Linux command allows you to view the installed certificates on Avaya Aura Communication Manager (CM)?
A) viewcerts
B) displaycertificates
C) start certmanager -f
D) tlscertmanage
E) show certs
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: D |

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