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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Interaction Design | 14% | - Creating wireframes and prototypes - Designing effective page layouts - Defining user flows and interactions |
| Testing | 11% | - Planning and conducting usability testing - Analyzing testing results and making recommendations |
| UX Fundamentals | 16% | - Identifying user interface design principles - Describing the user-centered design process - Understanding accessibility standards and guidelines |
| Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
| Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Discovery | 13% | - Determining business needs and user needs - Identifying customer experience objectives and goals - Analyzing existing user experiences and identifying gaps |
Salesforce Certified Platform User Experience Designer Sample Questions:
Cloud Kicks (CK) wants gamified learning content for its internal users and leadership. CK wants to create a custom product training as a part of the experience.
What should be recommended?
- A. In-app prompts to provide access to video content
- B. Sandbox to experiment with the product
- C. Enablement Site to build and assign custom modules
Correct Answer: C 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
A UX Designer wants touse Paths to provide guidance about which activities sales representatives should be doing at each stage of the opportunity lifecycle.
Which two elements could be used in the Path's Guidance for Success sections?
- A. Rich Text
- B. Lightning Component
- C. Progress Indicator
- D. Images and Links
Correct Answer: A,D 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
A UX designer is creating a customer support site in experience builder that will internationalized across the 12 different countries Which two designs considerations should bemade when planning for the site
- A. colors may have different contrast ratios in some countries and need adjusted contrast for proper visibility by users
- B. Country flags used as links to adjust languages provide an ideal way to switch between locals orlanguages for users
- C. colors may have different cultural meanings in different countries, changing the intent of UI elements
- D. Country may read text is a different direction (right to left) vs (left to right) and layouts will need to be adjusted
Correct Answer: C,D 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
A UX Designer at Cloud Kicks has been asked to gather insights for a newly released feature at scale from a Specific set of users in the flow of their work.
Which approach should be used?
- A. A/B Test
- B. User Interviews
- C. Survey
- D. In-App Feedback
Correct Answer: D 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes.
How should they efficiently find the correct fields?
- A. Replace the validation rule with help text informing the businessrequirement.
- B. Replace the top-of-page validation with two field validations, assigning the respective fields.
- C. Make sure the required field names are added to the top-of-page error message.
- D. Remove the validation rule completely and provide training about order changes.
Correct Answer: B 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
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