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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design | 32% | - Recommend use of industry common features - Evaluate Nonprofit Cloud, platform and third-party solutions - Align business processes to data model and features |
| Implementation Strategies | 18% | - Define testing and deployment strategies - Apply governance and change management - Manage consulting engagement lifecycle |
| Analytics and Reporting | 11% | - Design nonprofit-specific reports and dashboards - Measure impact and program outcomes |
| Nonprofit Cloud Setup | 22% | - Configure stakeholder management - Set up program and case management - Enable features and manage permissions |
| Nonprofit Cloud Feature Configuration | 35% | - Configure fundraising management - Configure grantmaking functionality - Configure program management and outcomes |
| Integration and Data Management | 15% | - Select data and integration tools - Manage duplicates and data quality - Plan data migration and governance |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A nonprofit organization wants board members to be able to review details of the grant applications received by the organization. Which component included on the Grantmaking Experience Cloud template should the organization use?
- A. Form Review
- B. Batch Assign Reviews
- C. Form Overview
Correct Answer: A 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
A nonprofit frequently receives donations through the mail. The consultant recommends using Nonprofit Success Pack (NPSP) Gift Entry. What are three advantages of using NPSP Gift Entry? (Choose 3)
- A. Standardizes mailing addresses as they are entered
- B. Can prefill certain fields for batch entry
- C. Can create different templates for different types of gifts
- D. Includes built-in mapping rules to help prevent duplicates
- E. Can process credit card payments
Correct Answer: B,C,D 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.
What are three NPSP considerations when implementing Shield Platform Encryption? (Choose 3)
- A. The NPSP Data Import object supports encryption of all fields in the import batch.
- B. The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.
- C. If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.
- D. Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.
- E. NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field.
Correct Answer: B,C,E 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff. How should a consultant meet this requirement?
- A. Update default sharing to Public Read/Write.
- B. Update the assigned Permission Set.
- C. Create and assign a new profile.9
- D. Create a criteria-based sharing rule.
Correct Answer: D 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
A consultant is preparing records for an annual grantmaking competition. The Program and Budget for each have been created. The consultant has a list of four Budget Categories that must be added to the Budget and displayed in a specific order. What should the consultant do to ensure that the categories are listed correctly?
- A. Add each Budget Category in reverse of the desired order.
- B. Include a sequence number value for each Budget Category added.
- C. Add each Budget Category, and then rearrange them in the Related List.
Correct Answer: B 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).

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