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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. Avaya Proactive Outreach Manager (POM) requires access to a database. Which two database types are supported? (Choose two)

A) MS SQL Server 2000
B) Sybase 12.5 or higher
C) Postgres 8.2.3 or higher
D) Informix 9.21.UC4
E) Oracle 0.0 or higher Id

2. Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)

A) A remote database.
B) H.323 or SIP ports configured and in service.
C) A separate application server is required to run POM applications.
D) The correct number of AAEP and POM licenses for features required.
E) Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.

3. You have just installed Proactive Outreach Manager (POM) 2 SP or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appears to shoe an Active Job, but no outgoing call spears to be made. You notice the following entry in the CmpMgrService.out log file:
CmpMgrService.out
@2011-10-21-10-24-18|P_POMCM002 | ERROR| POMCM | | | Out call web service returned fault: user does not have permission to run this Web Service | 192.9.84.93####
Which step must you take to correct the issues and continue with this procedure?

A) Login to EPM using a user with an assigned role of "Administration" and ensure that the outcall user name administered in POM Configuration > POM Server > Outbound Settings > Voice Server link has assigned the role of "POM Campaign Manager".
B) Login to (EPM) using a user with an assigned role of "Administration" and ensure that the outcall user name administered in POM Configuration > POM Server > outbound Settings> voice Server link has the assigned role of "Web Services"
C) Logging to EPM using a user with an assigned role of "Web Services" and restart theCampaign
D) Login to Experience Portal Manager (EPM) using a user with an assigned role of "POM Campaign Manager" and restart the campaign

4. You are about to install Avaya Aura Experience Portal (AAEP) on a server that already has Linux installed. Which three items should you verify before installing AAEP? (Choose three)

A) The SELinux feature is set to 'Permissive' or 'Disabled'
B) NTP is configured to synchronize the server's clock with a reliable time source
C) The server has a static IP address configured
D) The Linux firewall is disabled
E) The server has anti-virus software installed and running

5. You client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system.
After restoring the database from the backup, which three actions must be performed? (Choose three)

A) Restart the vpms service on the Experience Portal Manager (EPM).
B) Restart the avpSNMPAgentSvc on the EPM.
C) Reconnect each Media Processing Platform (MPP) with the EPM.
D) Install a new license file on the EPM.
E) Restart the MPP service from the EPM.

Solutions: