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IBM M6040-520 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution Positioning and Value Selling | - Mapping IBM solutions to business needs - Identifying customer requirements |
| Topic 2: Implementation and Deployment Considerations | - Solution deployment lifecycle - Post-sales support and maintenance concepts |
| Topic 3: Sales Methodology | - Competitive positioning and differentiation - Consultative selling approach |
| Topic 4: IBM Retail Store Solutions Portfolio Overview | - Retail software solutions and platforms - Retail hardware and POS systems |
| Topic 5: Retail Industry Knowledge | - Customer experience in retail environments - Retail operations and business processes |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
1. The AnyPlace Kiosk is availablein which flat-panel touch screen sizes?
A) 14-inch, 17-inch, 19-inch
B) 15-inch, 17-inch, 21-inch
C) 17-inch, 19-inch, 21-inch
D) 15-inch, 17-inch, 19-inch
2. Which operating system is designed to excel in high-volume retail environments?
A) Windows XP Pro
B) Retail Environment for SUSE Linux (IRES)
C) 4690 Operating System
D) Windows 7
3. What is a feature of all SureMark Printers?
A) Magnetic Ink Character Recognition (MICR)
B) Paper journaling
C) Color thermal printing
D) Check flipping
4. The 4685-S01 Charge-Coupled Device (CCD) hand held bar code scanner is designed for use in which area of the world?
A) Europe and Africa
B) Latin and South America
C) North America
D) Asia
5. Which Web site is used to look up standard TGCS hardware and software prices?
A) PartnerWorld
B) Techline
C) Systems College
D) Sales Manual
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: D |

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