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IBM C9020-461 Exam Syllabus Topics:

SectionWeightObjectives
Customer Requirements Analysis15%- Identify customer business and technical requirements
  • 1. Analyze capacity, performance, and availability requirements
    • 2. Determine growth and workload characteristics
      IBM Midrange Storage Portfolio25%- IBM storage products and features
      • 1. Midrange tape libraries and SAN switches
        • 2. IBM FlashSystem products
          • 3. DCS3700 and DCS3860 systems
            • 4. IBM Storwize V7000 and V5000 family
              Solution Design and Configuration25%- Design appropriate storage solutions
              • 1. Select products based on customer requirements
                • 2. Plan connectivity, scalability, and interoperability
                  • 3. Recommend management and protection solutions
                    Competitive Positioning and Support Resources15%- Position IBM solutions
                    • 1. Differentiate IBM offerings from competitors
                      • 2. Identify appropriate IBM technical resources and tools
                        Storage Technologies20%- Core storage concepts
                        • 1. RAID, replication, and data protection technologies
                          • 2. Flash and hybrid storage concepts
                            • 3. Virtualization and software-defined storage

                              IBM Midrange Storage Technical Support V4 Sample Questions:

                              1. The customer has a need to separate into different I/O groups while maintaining a single point of management.
                              Which standard function of IBM Storwize V7000 provides this capability?

                              A) IBM Storwize V7000 clustered systems
                              B) Real-time Compression
                              C) IBM Spectrum Control
                              D) IBM Storwize V7000 in a Stretched Cluster


                              2. A customer has a storage system with a number of databases and has a business requirement to provide development with a sample of real data for testing. The customer is also concerned with cost.
                              Which solution is appropriate for this customer?

                              A) IBM Storwize V5000 with Real-time Compression and virtualization
                              B) IBM Storwize V7000 with Real-time Compression and virtualization
                              C) IBM Spectrum Protect
                              D) IBM Spectrum Scale


                              3. A client wants to enlarge its existing IT infrastructure storage capacity by also reusing existing storage. The client is looking at the IBM Storwize family.
                              Which tool should be used to assist with justifying the acquisition?

                              A) TCOnow!
                              B) ROInow!
                              C) IBM Business Value Accelerators
                              D) IBM Storwize RAS Business Advantage Calculator


                              4. An IBM customer has had trouble with restores on its older disk array. The last time this happened it caused a 20% drop in web traffic leading to lost sales. They would like to implement a new DCS3860 storage system and have called upon the IBM specialist to provide an overview. The customer is highly concerned about using more space in the data center.
                              What should the IBM specialist recommend as features on the IBMDCS3860 to address these concerns?

                              A) Easy Tier functionality for automated data placement
                              B) Dynamic Disk Pooling for automated recovery
                              C) Global Parallel File System for automated recovery
                              D) Volume Copy for automated data placement


                              5. Which tool can be used to obtain an interactive image of Storwize system while using a mobile device?

                              A) Quick Reference for IBM System Storage
                              B) IBM Remote
                              C) IBM Storage Solutions Handbook
                              D) IBM 3D Product Catalog


                              Solutions:

                              Question # 1
                              Answer: B
                              Question # 2
                              Answer: B
                              Question # 3
                              Answer: B
                              Question # 4
                              Answer: A
                              Question # 5
                              Answer: B

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