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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. You have created a new article in your knowledge base andyou want it to always appear at the top of the search result page.
What display position should you configure?

A) Fixed at Top
B) Fix First
C) Place at First
D) Place at Top
E) Historical usefulness

2. You notice that when a customer searches with the word "mobile", there are irrelevant answers showingunder
"Answers Other Found Helpful" section.
Which two steps should you take to resolve this? (Choose two.)

A) Remove irrelevant answers from manually related answers.
B) Remove Related Answer Widget from the Customer Portal.
C) Add the word "mobile" to the answer stop word, add "mobile" to the search priority word, and then assign one answer.
D) Delete irrelevant answers from sibling answers.
E) Block irrelevant answers from learned links.

3. Which two statements are true about published reports? (Choose two.)

A) Published reports have filtering option in ribbon.
B) Published reports can be shared.
C) Published report data can change automatically when the knowledge base data is updated.
D) Published reports contain snapshots of data at the time the report is run.
E) Published reports can be edited.

4. Which five components can be used to filter the Authoring inbox? (Choose five.)

A) Consoleroles
B) User
C) Views
D) Product and Categories
E) Assignment status
F) Rating
G) Content Types
H) Locales

5. Which action cannot be performed on a dashboard?

A) open a report for editing from a dashboard
B) send queued dashboards to comma-separated values (CSV) file
C) add a web browser to a dashboard
D) queue a dashboard manually

Solutions: