Exam Code: AP-211
Exam Name: Salesforce Accredited Agentforce Health Professional
Certification Provider: Salesforce
Corresponding Certification: Salesforce Health Cloud
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Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.
Topic 2
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 3
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 4
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211

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Salesforce Accredited Agentforce Health Professional Sample Questions:

Bloomington Caregivers wants to share details about a patient ' s medical condition with Bedrock Hospitals through an integration. What should a consultant recommend as the appropriate method for Bedrock to access the information leveraging Health Cloud functionality?

  • A. Leverage the MedicalCondition Integration Procedure.
  • B. Expose the MedicalCondition object through an Apex class.
  • C. Integrate using the FHIR Clinical API.
  • D. Use the FHIR Patient API through DataRaptor.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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A bug is assigned to a developer stating that when an address contains data in the Address Line 2 field, the FlexCard display adds an additional line, causing formatting issues. How should the developer handle this in a DataRaptor without changing the underlying data structures?

  • A. Replace the Extract DataRaptor with a Transform DataRaptor to convert the data as needed.
  • B. Add a Load DataRaptor to write the data into one new custom field.
  • C. Create a new Turbo Extract DataRaptor to trim the Address data in both fields.
  • D. Modify the Extract DataRaptor to concatenate the address fields by using a formula.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out-of-the-box Health Cloud features. Which Health Cloud feature should a consultant recommend the company use in this scenario?

  • A. Identity Verification Flow Templates
  • B. Customer Identity OmniStudio Templates
  • C. Reusable Verification FlexCard
  • D. Verify Customer Identity Process Flow
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).

A consultant needs to implement Health Cloud and is in the discovery stage of the project. Which three approaches should the consultant consider to collect information to understand where Health Cloud fits within the application architecture?

  • A. Identify key stakeholders and how they measure success.
  • B. Create business process diagrams to understand information flow.
  • C. Start writing Apex code to customize Health Cloud.
  • D. Build an architecture diagram depicting Health Cloud integrations.
  • E. Identify personas involved and their existing pain points.
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).

Bloomington Caregivers has created and tested its first care plan template in a sandbox, which includes problems, goals, and tasks. The company has deployed this template to its final environment using Data Loader. Which two steps should a consultant recommend, following this deployment, to enable users to successfully leverage this new template?

  • A. Conduct end-user training on the use of the care plan template.
  • B. Activate the problems, goals, and tasks associated with the template.
  • C. Activate the new care plan template.
  • D. Confirm User access to Care Plan objects.
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).

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