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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design for Scale | 9% | - Use Enterprise Grid Sandbox - Build for Enterprise Grid - Support Slack Connect and shared channels |
| Apps in the Slack Platform | 7% | - Securely store and retrieve data and tokens - Automate and enhance workspace operations - Set up collaboration for app development - Choose appropriate Slack surfaces: App Home, modals, messages |
| APIs for Managing Your Slack | 12% | - Audit API for monitoring - SCIM API for user and group management - Admin API for workspace management |
| Design for Security | 19% | - Implement OAuth 2.0 and token rotation - Comply with compliance and governance requirements - Manage scopes and permissions - Secure data storage and transmission |
| Tools | 5% | - Sample code and resources - Block Kit Builder - Slack Developer Tools (SDT) - Use Bolt framework |
| Design the Interactive Flow of Your App | 20% | - Handle user entry points: commands, shortcuts, actions - Build workflows and use cases - Align design with Slack architecture - Use Block Kit to build user interfaces |
| Design Your Workflows: Spotlight on Slack's APIs | 13% | - Socket Mode vs HTTP event delivery - Select correct API: Web API, Events API - Implement Web API and Events API - Manage rate limits - Understand API terminology and versioning |
| Design a Great User Experience | 8% | - Onboard and guide users - Design accessible and consistent interfaces - Follow Slack design principles |
| Distribute Your App | 7% | - Private distribution - Manage app lifecycle and updates - Publish to App Directory |
Salesforce Certified Slack Developer Sample Questions:
1. A team is developing a Slack app for tracking project milestones. The app needs to clearly display upcoming milestones and their statuses.
Which Block Kit component is most suitable for this purpose?
A) Create an actions block with buttons for team members to update milestone statuses
B) Utilize section blocks with fields to outline key details of the milestones in a structured layout
C) Use a series of image blocks to visually represent each milestone
D) Implement a context block to provide detailed descriptions of each milestone
2. Your organization is creating a Slack app for real-time IT support. The app needs to provide an easy way for users to report issues and request assistance.
What is the best user entry point for this purpose?
A) Create an App Home tab for users to navigate to and request support
B) Develop a bot that proactively asks users if they need IT support
C) Use a dedicated IT support channel where users post their issues
D) Implement a global shortcut for users to initiate IT support requests
3. Your team is creating a Slack app for managing team tasks and deadlines.
Which Slack surface would be most effective for users to interact with this app?
A) Creating a custom workspace for task management separate from the main workspace
B) Using the App Home to list tasks and set reminders
C) Integrating a bot in channels to provide updates and receive commands
D) Relying on direct messages to send tasks to individuals
4. What aspect is important to consider in your app design for Enterprise Grid regarding user roles and permissions?
A) Assume uniform user roles and permissions across the Enterprise Grid to simplify the app design
B) Restrict the app's functionalities to a set of universal permissions applicable to all users in the Grid
C) Design the app to bypass internal permission settings of workspaces to standardize user access across the Grid
D) Design the app to recognize and adapt to the varied roles and permissions of users within different workspaces of the Enterprise Grid
5. In which scenario would the use of the SCIM API be most beneficial for a Slack workspace?
A) For creating detailed analytics dashboards showing workspace usage and user engagement metrics
B) When automating the process of updating user roles and permissions based on changes in an external HR management system
C) To enable advanced data encryption and security protocols within Slack channels
D) To facilitate real-time translation of messages between users speaking different languages
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |
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