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Field-Service-Lightning-Consultant Exam Reference
Field Service Lightning Consultant Exam
Field Service Lightning Consultant Exam is related to Salesforce Certified Field Service Lightning Consultant Certification. This exam validates the Candidate knowledge and skills of the Salesforce Certified Field Service Lightning Consultant program is to test and certify qualified implementation consultants for partners and Salesforce teams (such as Services, CFL, and Support).
What is the duration of the Field-Service-Lightning-Consultant Exam
- Passing Score: 70%
- Number of Questions: 60
- Length of Examination: 90 minutes
- Format: Multiple choices, multiple answers
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Who should take the Field-Service-Lightning-Consultant exam
Salesforce Certified Field Service Lightning Consultant certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Salesforce Certified Field Service Lightning Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Field Service Lightning Consultant Exam provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Field Service Lightning Consultant Exam then he should take this exam.
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Salesforce Field-Service-Lightning-Consultant日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Scheduling and Optimization | 28% | - Use routing, optimization, and dispatch strategies - Implement complex work and multi-day appointments - Configure scheduling policies and service objectives - Utilize Dispatcher Console features - Manage service appointment lifecycle |
| Topic 2: Work Order Management | 23% | - Manage work order line items and required products - Relate work orders to cases, accounts, and assets - Set up entitlements, service contracts, and SLAs - Configure work order lifecycle, types, and milestones |
| Topic 3: Mobile and Field Execution | 17% | - Manage mobile workflows and offline access - Configure Field Service mobile app settings - Track time, inventory, and work completion |
| Topic 4: Maintenance Plans and Advanced Features | 10% | - Configure reports, dashboards, and analytics - Set up recurring maintenance plans - Integrate with Service Cloud and other clouds |
| Topic 5: Field Service Lightning Setup and Configuration | 22% | - Set up service resources, skills, and time sheets - Configure service territories, operating hours, and locations - Define products, assets, and inventory settings - Define license types and permission sets |
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