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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Best Fit Solutioning | 27% | - Map process requirements to OmniStudio capabilities and explain the interaction between them - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Create fit/gap analyses between requirements and OmniStudio capabilities |
| OmniScript | 27% | - Validate developed OmniScript processes to ensure client expectation alignment - Explain the basic structure of an OmniScript - Identify business process step requirements and map them to OmniScript Components required to implement them |
| Data Tools | 23% | - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Design Integration Procedures and related Omnistudio Data Mappers |
| FlexCards | 23% | - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) - Design FlexCards to ensure they meet customer requirements/needs - Explain the capabilities, use cases, and purpose of using FlexCards |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A consultant receives a requirement to display products installed at an account site in a customer's 360° FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops.
How should the consultant design the FlexCard to meet this requirement?
A) Create two states, one for mobile devices and another for non-mobile devices
B) Enable the Mobile-First feature in FlexCard settings
C) Create two FlexCards, one for mobile devices and another for non-mobile devices
D) Enable the Responsive feature on the Product Name and Model field elements
2. A company uses calculation procedures to determine product pricing. Due to the company's pricing schedules, there is always more than one calculation procedure active at one time for a given date.
In this scenario, how will the calculation engine select which calculation procedure to run?
A) Sequence
B) Date created
C) Priority
D) Date modified
3. Which Omniscript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list.
A) Lookup
B) Select
C) Date Mapper Extract Action
D) Calculation Action
4. A business has a requirement to display an account and all of the associated contacts on a page. The number of contacts will vary for each account. For each contact, the page should display first name, last name, email, at phone number with options to edit the contact information or send a message. The primary contact for an a should be highlighted with a blue border.
Which two FlexCards features should the consultant recommend to meet these requirements?
Choose 2 answers
A) Flyouts
B) Repeat Block
C) States
D) Data table
5. A company is beginning their first project using Calculation Procedures & Matrices. The developers on the tea are concerned about learning the new tool and how they will test their calculation procedures. The consultant recommends that they use the built-in simulator.
In this scenario, what benefit should the consultant highlight to the developer team?
A) It allows developers to create what-if calculations.
B) It verifies data types in the algebraic calculations of the calculation procedure.
C) It aggregates data elements that have been calculated separately.
D) It generates sample input and output JSON that can be easily used to build DataRaptors.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B,D | Question # 5 Answer: D |

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