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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Consultative Sales Approach | 25% | - Objection handling and closing techniques - Needs assessment and discovery - Value proposition development |
| Topic 2: Retail Industry Landscape | 25% | - Customer experience optimization - Retail operational challenges - Inventory and workforce management |
| Topic 3: Hospitality Industry Landscape | 25% | - Front and back-of-house operations - Guest experience and service flow - Efficiency and revenue management |
| Topic 4: HP Retail and Hospitality Solutions Portfolio | 25% | - Software, security and service offerings - Hardware, peripherals and mobility solutions - POS systems, kiosks and digital signage |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. Which HP retail solution is the highest performing and the most expandable modular system that provides extensive connectivity and configuration options?
A) HP Engage Flex Pro G2
B) HP Engage Go
C) HP Engage Flex Mini
D) HP Engage One Pro
2. What can you find on HP Asset Hub? (Select three.)
A) Emailers (EDMs)
B) Images
C) Videos
D) Customer presentations
3. A customer is looking for a product with a compact design that can support multiple displays for digital signage. Which HP Engage system would you recommend?
A) HP Engage Flex Pro G2
B) HP Engage Go 13.5"
C) HP Engage One Pro
D) HP Engage Mini
4. In which of these use cases would you chose a HP Engage device? (Select two.)
A) Operating system choice
B) Single user
C) Conferencing options
D) Hardened design
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B,C,D | Question # 3 Answer: A | Question # 4 Answer: A,D |
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